Having served the Tri-State area since 1979, DSL Sound is known for its excellent service and loyal customers. Based in Hagerstown, the audiovisual service provider offers rental systems and equipment installations for live events at businesses, places of worship, schools and more.
But while DSL Sound has long offered virtual and streaming capabilities, they now find these skills in high demand.
“The market is different now,” said engineer, salesperson and technician Al Mason. “Our digital services weren’t popular until COVID hit, and now it’s the most popular thing we do.”
DSL Sound provides services for almost all video and audio needs. Customers can rent the company’s cameras, sound equipment and projection screens to broadcast live events, or they can have qualified DSL professionals install a permanent system in their building.
During the COVID-19 pandemic, churches rented equipment to broadcast worship services, while other places used DSL Sound’s AM / FM radio transmission capabilities to set up a show for visitors in car.
DSL’s professional team manages all equipment during live events so the customer can focus on their message, without worrying about dropped connections, poor audio, or other technology issues.
Especially for organizations that need a professional look or peace of mind, said Marketing Director Ann Dabdoub, working with an audiovisual company is vital.
“For a tête-à-tête [meetings], most people can help themselves, but we’re here to help with bigger events, ”she said.
Last year, a longtime McDaniel College client asked DSL Sound to take their degree to a socially aloof format. DSL provided projection screens, live webcasting, audio-visual recording and sound system to provide families with a safe and memorable experience.
“Families could watch their family member walk across the stage and graduate,” Dabdoub said.
Another longtime partner, Otakon Japanese Anime and Cultural Convention, held its convention at the Walter E. Washington Convention Center this year, the centre’s first event since the COVID-19 pandemic.
DSL Sound provided for all audiovisual needs of the convention, including chat rooms and workshops, live Zoom broadcasts, a sound system for concerts and the ballroom of major events and a sound system. . All the while, DSL Sound has followed social distancing and masking protocols to make the convention as safe as possible. While the event was smaller than in previous years, said Dabdoub, hybrid technology contributed to the success of the convention.
For customers who regularly organize live events and prefer to have their own system, DSL Sound provides full installation services. The company has served clients as diverse as the National Institutes of Health, the US Naval Academy, and local schools.
From acoustic analysis to installation, DSL adapts to every need, including tailor-made audiovisual cabinets built in the company’s carpentry shop. For every cabinet, Mason said, practicality and aesthetics are of paramount importance.
“We always make sure the installment looks good,” Mason said. “We try to make things blend as much as possible. “
Regardless of the installation, DSL experts will train customers to use their new system with confidence.
“You can buy our products anywhere, but you don’t get the same advice on Amazon,” Mason said.
This dedication to service and integrity has led to many satisfied customers, said Dabdoub. After DSL provided sound services for a concert at a local church, musicians and audience members praised the company’s high-quality backline equipment. Customers who had an AV system installed via DSL returned 15 years later to purchase updated equipment.
“People are very important to us. We treat our employees well, we treat our customers well, ”said Dabdoub.
To learn more about how DSL can help you with your event, call (301) 797-1070 or visit dslsound.net.